● Reference · Who pays what
Costs
what each provider bills you.
Answerbell includes no account and no usage. You pay each provider directly; prices change, so check their own pages. No total is given here because it depends on your plans and your clients' call volume.
01Third-party services and costs (not included in the price)
| Provider | What you pay for | Pricing |
|---|---|---|
| ElevenLabs | Agents call minutes (speech, voice, language model); knowledge-base storage within your plan's limits | elevenlabs.io/pricing |
| Telnyx | phone numbers (monthly) and inbound minutes; SMS with the Follow-up add-on | telnyx.com/pricing |
| Stripe | a fee per payment from your clients (optional) | stripe.com/pricing |
| Resend | e-mails (free tier, then plans) | resend.com/pricing |
| Meta (WhatsApp) | utility template messages, only with the Follow-up add-on | WhatsApp pricing |
| Hosting | a small Linux VPS and a domain | your provider |
The same note is on each provider's setup page.
02How Answerbell keeps usage visible
The call minutes are the cost that grows with a client.
- Included call minutes per client, with e-mails to you at 80 % and 100 %. Calls are never cut off; you decide whether to raise the plan or charge minutes above it (Minutes above the plan).
- Minutes this month on the Clients page, from ElevenLabs' own call durations, rounded up per call. Spam and blocked calls are left out of the plan's minutes, but the providers still bill their few seconds (Blocking and spam).
- Longest call (Voice agent) caps what one call can cost.
- Your margin per client on the Subscriptions page, once you enter your own cost per call minute (Margin).
Price your plans from your own provider invoices after the first weeks of real calls.